What Is The Reason For Your Suspension?

SELECT THE REASON FOR SUSPENSION

Inauthentic Complaints
Copyright Infringement

This service is to help appeal your selling priveledges being removed due to complaints of the authenticity of your items.

-May not sell on Amazon.com because of complaints about the authenticity of the items you are selling.
-May not sell because you received complaints about the authenticity of the items you listed and or are selling.
Need to Provide a powerful plan with actions you took to resolve the issue and prevent similar complaints.

* Inauthentic item

* Counterfeit item

* Right Owner notice of infringement

Appeal Suspension

Performance Suspension

Selling Priveledges Removed Due To Poor Performance.

This service is to help appeal your selling priveledges being removed due to your ODR.
*A number of orders with a defect divided by the number of orders.
There are three components within ODR:
1. A-to-z Guarantee claim rate
2. Negative Feedback Rate
3. Service Chargeback Rate

Some Examples Of This Are:
- Order defect rate is higher than the goal of less than 1%
- Cancellation Rate
- Late Shipment Rate
- Valid Tracking Rate (VTR)
- On-Time Delivery
- Return Dissatisfaction Rate (RDR)
- Customer Service Dissatisfaction Rate (CSDR)

Appeal Suspension

Policy Violation
Suspension

Selling Priveledges Removed For Violation Of Amazon's Policy.

This service is to help appeal your selling priveledges being removed as a result of violating one or more of Amazon's Policies.
Some Examples of these reasons can be:
- Category, product, and listing restrictions
- Any attempt to manipulate ratings, feedback, or reviews
- Restricted product listings
- Listed items that you are not approved to sell
- Safety issues with products

APPEAL SUSPENSION